At Zenon Wild, we respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing our products. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website. Zenon Wild operates worldwide and aims to handle personal information responsibly in accordance with applicable privacy requirements.

1. Information We Collect

We may collect information that you voluntarily provide when placing an order, contacting us, or interacting with our website. This may include:

  • Full name
  • Delivery address
  • Phone number
  • Email address
  • Order and product details
  • Information you provide when contacting customer support
  • Website usage and device information where applicable

Since Zenon Wild accepts Cash on Delivery (COD) only, we do not collect or process online credit card, debit card, or other electronic payment details through our website.

2. How We Use Your Information

We may use the information we collect to:

  • Process and deliver your orders
  • Confirm Cash on Delivery orders
  • Contact you regarding your purchases
  • Provide customer support
  • Respond to inquiries and requests
  • Improve our website, products, and services
  • Maintain website security
  • Detect and prevent fraudulent or unauthorized activity
  • Comply with applicable legal and regulatory requirements

3. Order and Delivery Information

When you place an order with Zenon Wild, we use the information provided to arrange fulfillment and delivery. Your name, contact details, and delivery information may be shared with relevant delivery or logistics providers when necessary to complete your order.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand how visitors interact with our website, and improve your browsing experience.

You may be able to control certain cookie preferences through your browser or device settings.

5. Information Sharing

Zenon Wild does not sell or rent your personal information. We may share information with trusted service providers when necessary to operate our website, fulfill orders, provide delivery services, maintain security, or provide customer support.

We may also disclose information when required by applicable law, regulation, legal process, or a legitimate governmental request.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. International Privacy

Because Zenon Wild operates worldwide, your information may be processed or stored in countries other than the country where you live. Where applicable, we take reasonable measures to ensure that personal information receives appropriate protection when transferred internationally.

8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights concerning your personal information, including the right to:

  • Request access to information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request restriction of certain processing
  • Object to certain uses of your information
  • Request a copy of your personal information where applicable
  • Withdraw consent where processing is based on consent

To exercise an applicable privacy right, please contact us using the details below. We may need to verify your identity before completing certain requests.

9. Marketing Communications and Opt-Out

If you receive promotional emails or other marketing communications from Zenon Wild, you may opt out at any time by using the unsubscribe option provided in the communication or by contacting us at [email protected] with your request.

Opting out of marketing communications will not prevent us from sending necessary communications related to your orders, transactions, or customer service requests.

10. Third-Party Services

Our website may rely on third-party services that assist with website functionality, order fulfillment, delivery, analytics, security, or other business operations. These providers may process information only as necessary to provide their services and are expected to handle information in accordance with applicable requirements.

11. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, enforce agreements, and meet applicable legal or regulatory obligations.

When information is no longer required, we may securely delete or anonymize it where appropriate.

12. Changes to This Privacy Policy

Zenon Wild may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable privacy requirements. Any updated version will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or wish to submit an opt-out request, please contact us:

Zenon Wild
Email: [email protected]